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Service Description

We provide Telehealth urgent care services for patients and young adults ages 0-50 years. If you are uninsured, with our telehealth plan, you have access to our provider. Services through telehealth includes but aren't limited to sick visits requiring prescription medications like antibiotics, allergy meds, asthma meds, antifungal meds and much more, lab orders for basic labs (STD labs, UTI labs, rapid strep, rapid flu, covid lab orders) and some special labs, Imaging orders like chest Xray, MRI, ADHD, ADD, Autism and much more. Basically, you are one zoom or phone call away from getting evaluated for your urgent care needs. Our provider is board certified MD in Pediatrics and he is trained to determine whether your condition is telehealth appropriate or whether you need a referral. This is a paid service not covered by insurance. The payment fee is for the telehealth service only, it does not cover prescriptions ordered, labs ordered or imaging studies ordered. However through our foundation partners, we have heavily discounted rates when you use our preferred pharmacist, lab or radiologist center.

Cancellation Policy

Before services begin or are rendered, if we made an error or if an incorrect fee was paid or collected through our payment links, a refund may be issued. Once services or plan benefits have begun, all fees and charges (partial or full) paid are non-refundable. This includes but is not limited to the following: 1. Service fees for ongoing services provided on a retainer or subscription basis. 2. Membership fees for access to exclusive content, resources, or community. 3. Plan fees for access to a specific set of benefits or features for a defined period of time. 4. USCIS Physicals and all paid services we render or plans we offer 5. Partial or full payments Services or plan benefits have begun when our civil surgeon sends you the USCIS Instruction email (regardless of whether the applicant has received or read the email or not). Plan benefits have begun once the prospective member or subscriber's patient portal have been set up. We understand that circumstances may change, but due to the nature of our services and plans, once the benefits have been accessed or utilized, we are unable to offer refunds. This policy applies regardless of the reason for cancellation or termination of the services or plan. We encourage our customers to carefully review all terms and conditions before making a payment and to reach out to our customer support team if there are any questions or concerns regarding our refund policy. Our team is committed to providing additional information and clarifications to ensure that our customers make informed decisions before committing to our services and plans. By engaging with our services or plans and making a payment, you acknowledge and agree to this no refund policy. To request a refund before services begin or are rendered, send email to eseegborge@gmail.com requesting a refund. If you have any questions or require further assistance, please contact our customer support team via email to eseegborge@gmail.com for detailed information regarding our no refund policy." When using the multi booking feature, booking, cancelation and refund policies may change depending on the service or plan you booked and paid for Additional fees There is a $75 fee for non response or non completion of instructions sent beyond 30 days. There is also an additional $95 fee for positive TB tests that require emedical filing with the state health department. No added fees if you complete your physicals within 30 days and if your TB test is negative.

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